Support channels
| General | support@attestlayer.com |
| Billing | billing@attestlayer.com |
| Security | security@attestlayer.com |
| General company contact | contact@attestlayer.com |
AttestLayer Policy
SLA and Support Policy
This support summary explains how to contact AttestLayer, what public surfaces are supported, and which service levels depend on a paid plan or written agreement.
SLA boundary
Public informational pages, verifier availability, registry access, console entitlement access, paid delivery timelines, and partner/program support may have different response commitments. The applicable plan, checkout terms, order, or written agreement controls any paid SLA.
Not included
Support does not include legal advice, audit work, certification, security remediation, buyer negotiation, procurement approval, insurance advice, or downstream client consulting unless a separate written agreement expressly says otherwise.