Policy metadata
- Policy title: Refund / Billing Policy
- Effective date: 27 April 2026
- Last updated date: 27 April 2026
- Contact: contact@attestlayer.com
- Policy index: attestlayer.com/legal
AttestLayer Legal
Cancellation, refund, billing, and subscription handling.
Refund and billing questions are evaluated against the applicable checkout page, order form, invoice, Product Terms, Terms of Service, or signed agreement.
Unless a checkout page, order form, or signed agreement states otherwise, PASS consumes 1 credit and FAIL burns 0 credits. SLA starts after PASS where an SLA applies.
Subscription cancellation, monthly credit behavior, renewal, overage, retained access, and refund eligibility follow the applicable plan, checkout page, order form, Product Terms, or signed agreement. Unused monthly credits do not roll over unless a written plan term states otherwise.
Billing questions can be sent to billing@attestlayer.com.