AttestLayer Policy

Refund Routing

attestlayer.com is the company and trust root. No self-serve purchase is completed on the root site itself, so this page explains how refund questions are routed to the surface or agreement that actually governed the transaction.

Contact billing Open direct buyer path

Updated 18 April 2026 Canonical root-domain policy

What the root domain covers

attestlayer.com publishes company, trust, and policy information. It does not complete a self-serve paid transaction on its own. If you reached this page from a root-domain footer, that is intentional: the root page explains refund routing without pretending the root site was the checkout surface.

A refund question should always be evaluated against the exact checkout flow, order form, invoice, or signed commercial document that governed the transaction. The root site is informational for that purpose.

Which terms control a paid transaction

Surface or relationship	What controls the refund question
attestlayer.com root site	No direct self-serve sale occurs here. The root site only routes the request to the governing surface or agreement.
First-party self-serve checkout	The checkout flow, policy pages shown with that flow, order confirmation, and any stated delivery or cancellation terms.
Partner, enterprise, or invoiced engagement	The signed order form, invoice terms, negotiated commercial document, or other written agreement attached to that engagement.

How to route a refund or billing question

Include enough information for AttestLayer to identify the transaction quickly.

The buyer email address used for the purchase or account.
The order ID, invoice reference, or payment date if available.
The surface or agreement you believe governed the transaction.
A short explanation of the issue you want reviewed.

Refund and billing questions can be sent to billing@attestlayer.com. General routing questions can go to contact@attestlayer.com.